Privacy policy

Kaizen Antiques & Jewellery (we) are committed to protecting and respecting the privacy of every individual who visits (Site). This policy (privacy policy) sets out how we use and protect any personal information that you may submit through the Site. All information will only be used in connection to your transactions with us and use of the Site. All transactions are strictly confidential. We set out below what information we learn about you when you visit the Site, what we do with that information, and how you can change the information we have.

For the purpose of the Data Protection Act 1998 (Act), the data controller is Kaizen Antiques & Jewellery of 88 High Street, Rochester, Kent, ME1 1JT. Our email address is

Our privacy policy forms part of our terms of website use and should be read in conjunction with them. In the event of any inconsistency between our privacy policy and our terms of website use our terms of website use shall prevail

What information do we collect and how do we use it?
When you visit the Site, we recognise only your domain name and not your e-mail address. We will see your e-mail address only if you send us an e-mail or send us your email address.

If you provide personally identifiable information about yourself such as your name, address and telephone number (Personal Information) by emailing us or purchasing from the Site or by otherwise voluntarily telling us about yourself or your activities, we will collect and retain that Personal Information.

If you send us an email we will use the Personal Information you submit to provide the information you have requested or information we believe will be of interest to you. If you have asked us to contact you with advice or information, we will use your Personal Information to contact you in the manner (if any) specified in the e-mail or communication from you.

We may also use your Personal Information to notify you about important changes to the Site and to help us improve our services and the content of the Site.

We may also use your Personal Information to provide you with information about goods, services, events or articles which may be of interest to you. Unless we have your express consent to send you marketing information we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

You have the right to ask us not to process your Personal Information for marketing purposes. We will usually inform you if we intend to use your Personal Information for such purposes when we collect the information.

If you do not want us to use your Personal Information for marketing purposes or wish us to delete Personal Information you have submitted through the Site please write to us or e-mail us.

Non-Personally-Identifiable Information collected automatically
We may collect information about you that is not personally identifiable, such as your IP address, the type of internet browser and operating system you use, or the domain name of the website or the advertisement from which you linked to the Site. When you view the Site we may store some information on your computer. This information will be in the form of a cookie. Cookies are small pieces of information that are stored on your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do enable us to tailor the Site or advertisement to reflect your interests and preferences. Most web browsers automatically accept cookies; but you can usually change your browser to prevent all cookies or receive a warning before a cookie is stored. Some of the cookies we use are essential for the Site to operate.

Protection of Personal Information
As required by the Act, we follow strict security measures in the storage and disclosure of Personal Information to prevent unauthorized access. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential.

We may disclose your Personal Information to third parties where you request certain services or information through the Site. If those services are provided by a third party, that third party may need to have your Personal Information in order to fulfil your request and you consent to the transfer or your Personal Information for the purposes of fulfilling your request, even if that third party is not within the EEA.

We may also disclose or share your Personal Information in order to comply with any legal obligation, or in order to enforce or apply our terms of website use or terms and conditions of sale and other agreements; or to protect the rights, property, or safety of, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

By using the Site you consent to our collection and use of your Personal Information as stated above. If we decide to change our privacy policy, we will post a notice to that effect on the Site and such change will be effectual from the date on which that notice is posted.

How to get copies of or amend the information we have collected.
You may request details of Personal Information which we hold about you under the Act. If you would like a copy of the Personal Information held on you please write to us.

If you think any Personal Information we have about you is incorrect or incomplete, or you wish to have your details removed from our contact database please write to us or e-mail us. We will correct or update any information as soon as possible.

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